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Terms and Conditions

Dear client for Hotel Casa de las Fuentes, it is important that you know our terms and conditions so that there is no problem when you stay with us, please read and accept the following conditions: 

Guarantee policy

All reservations require a credit / debit card or bank transfer guarantee.

Cancellation policy

  • Cancellation policy: Hotel Casa de las Fuentes allows cancellations up to 24 hours before the date of your check-in after these 24 hours, cancellations will no longer be accepted   and the totality of your deposit or transaction will not be refunded.

Penalties

  • No show policy: If the client does not show up on the day of his reservation, he loses his entire deposit, with no possibility of refund.   Reservations at Easter and New Year’s Eve require a deposit to confirm, cancellations are not accepted.

Check-in and Check-out time :

  • (check-in): 14:00 hours.
    (check-out): 12:00 hours.

Family Policy:

Hotel Casa de las Fuentes allows one child under the age of 10 to stay for free in their parents’ room. If your family consists of 2 children under the age of 10, one of the minors will be considered an adult, so you will have to change to another room with a greater number of beds.

Privacy Policy:

At Hotel Casa de las Fuentes we use your personal information to fulfill our commitment to provide and exceed the expectations of our guests. We are well aware of your concerns about the confidentiality of your information and we have no intention of infringing on your privacy. We have implemented appropriate security measures to protect against the loss, misuse or alteration of the information that we have collected from you through our site.

Parking policy:

Hotel Casa de las Fuentes offers free parking for one vehicle for each room reserved. This must be requested when making your reservation and will be subject to availability.